Cart 0

Should you find any fault in our product upon receiving and or feel dissatisfied with your purchase, you may claim the refund from us :

  • Indonesia
    Max 3 days after product being received - Full refund minus the shipping cost and bank fees
  • International
    Max 3 days after product being received or 14 days after product being sent (whichever applied more accurately and time efficient) - Full refund minus the shipping cost and bank fees


Please send email to info@viliaciputra.com and stated your reason with some attachments of the pictures of the products should there be any faults on them. We will reply you within 24 hours.